Saturday, 10 October 2009

Grumpy



I'm in quite a grumble this week (mutter), I've had raging toothache, can't sleep, can't eat...whinge moan.
I've been spending the small hours looking through my computer files and deleting anything no longer needed, my busiest time of year begins in two weeks and I feel the need for a clear out.
Amazon is a big outlet for me at Christmas and you may know how it works, you buy something and then leave feedback for the merchant. While clearing out I've looked through my feedback and while most customers are very nice I just wonder what on earth is wrong with people!
This is typical example:
It was hard to judge the size of the telescopes from the picture. A scale would have been helpful.
Look here

Another one:
There not proper microphones
that's right, they are not proper microphones, proper ones costs lots of money and these are pink plastic toy ones costing £1.50!

Here's one I responded to:
wasnt what i expected
Frog reply: So sorry you were not happy with the Tube of Body Glitter, but not sure quite what else you were expecting :D

And this one still puzzles me to this day:
Ok I contacted this seller as I made an incorrect order on one item, and when my order did arrive the part that was incorrect in the 1st place was ok, but the second part of the order which was originally fine was wrong. So I give up.

This is a great one regarding a pull along item:
Delivery was on time and the product was the one ordered. However, I am a bit disappointed with the product as it is not very pratical to carry.

And I think I must have been having a bad day when I read this one, it's not my finest hour in customer courtesy but I did try everything I could and surely they can at least try and get their own address right:
was not delivered - never recieved
Frog reply: We contacted you on 22/12/08 to say the item was returned, Addressee unknown.
You asked for the address we had, we explained that we cut and paste address information to avoid mistakes and asked if you would like a refund or another item, you have not responded since.
You have spelled received wrong too.

You know, the best one I've heard is about an Ebay seller who includes postal charges in the item cost and still got 1 out of 5 for P&P!

*All smelling mistakes are the complainers ...it's all cut and pasted!

6 comments:

Emma Louise said...

Grrrhh @ People who leave bad feedback/the wrong kind feedback/undeserved feedback etc.. For no reason at all!!!

dulwichmum said...

Who the hell are these people (stomps foot). I am so sorry to hear about your toothache sweetie. can I concoct you a glass of something medicinal?

Leilani Lee said...
This comment has been removed by the author.
Leilani Lee said...

Sorry, I'll try that again. We have problems of another nature with our mail order customers. The renewal people have a habit of simply returning the renewal form with a check but without completing any of the information. I guess they just assume we know what they want.

Working Mum said...

Nowt so queer as folk. Good job you get to give your version, too!

Tattie Weasle said...

Do hope that by now the toothache will be a thing of the past - and as for the complaints - I know how frustrating they are but you did make me giggle!