My husband has a policy which he pays for just once every year. A salesman (always a man)phones us to announce the payment is due and calls to collect it within a few days. This only happens once a year, but it's far too often for my liking.
This time he phones at 10.45pm, no whiff of an apology for it being so late!
He complained he'd hurt his leg, da deed da, yawn.....
He turned up the next day...three hours late, and his body language was all indicating that he was expecting to walk into the house and given a nice cup of tea.
Not a chance of that, he was a detestible little round man with his tie half done up, greasy hair, and he was all sweaty...ugh!
Wow, I thought, a perfect example of how not to present ones-self.
He apologised for being so late, but his leg hurt so much he thought he'd give it a rest by driving at only 30 miles an hour instead of 60. I'm not sure it was an attempt at humour rather than total stupidity, I wasn't laughing.
This particular insurance company must write their adverts for staff as follows:
Crusty, stupid old men wanted for rural round.
Bad dress sense essential.
Must have no hygiene and display unpleasant facial skin condition.
Essential Quality is the ability to be irritating without even speaking.
No-one with good manners or common sense need apply.
Must have studied the book how to Lose Friends and Infuriate People.